Verification Evidence Working Manual
Traditional / directory field guide

Verification evidence

Separate a support attachment from a public-facing image

A practical guide for the listing verification coordinator, focused on one public listing decision.

Separate illustrative imagery from photographs used to support a factual correction.

Before you separate a support attachment from a public-facing image, identify which part of the visitor journey depends on the detail. The right correction should be understandable to someone who has never used this business before. For verification evidence, that means preserving the practical conditions as well as the headline information.

Verification evidence review record
Keep separately Purpose for this task
Source platform-requested evidence and current business records
Public change Separate a support attachment from a public-facing image
Responsible role listing verification coordinator
01

Set the boundary of this verification evidence check

To separate a support attachment from a public-facing image, first distinguish the affected public detail from neighbouring information that serves a different purpose. Match the evidence to the exact field and request, and retain its date and support reference. Record the question in ordinary language before editing. This keeps the review focused when several profile fields appear to need attention, and lets a second person understand why this change is being proposed.

02

Build a usable source note

The source note for “Separate a support attachment from a public-facing image” should identify platform-requested evidence and current business records, the relevant date or version if known, and the person able to confirm the arrangement. Keep unrelated customer documents out of the submission; platform verification and factual accuracy require separate checks. Keep a source claim separate from the wording you plan to publish. When one part remains unconfirmed, write down that gap explicitly instead of allowing the rest of the evidence to imply that everything has been established.

03

Test the likely misunderstanding

Consider “Separate a support attachment from a public-facing image” as a hypothetical editing exercise: an illustration may explain a route while documenting no real premises at all. Labelling it prevents readers from treating a teaching graphic as location evidence. This is an illustrative decision test, not a report about a real business. Ask the listing verification coordinator to explain which part of the current display could produce that misunderstanding and which supported detail would prevent it. A cosmetic rewrite alone may leave the underlying confusion intact.

04

Prepare the public-facing change

For the actual edit to separate a support attachment from a public-facing image, preserve the smallest useful distinction and avoid changing unrelated approved facts. Separate illustrative imagery from photographs used to support a factual correction. If the platform supports a dedicated field, use it for its intended purpose. Where explanatory text is needed, put the qualification close to the information it limits; visitors should not need to discover it in an unrelated section.

05

Finish with a reproducible check

Treat “Separate a support attachment from a public-facing image” as complete only after reviewing what the public record now shows. Compare the saved result with platform-requested evidence and current business records, including any formatting or truncation introduced by the platform. Record the affected field, the visible outcome and any remaining question for the listing verification coordinator. A submitted update and a visible correction are separate milestones; retain the distinction so that a later editor does not assume a pending change is already live.

Before marking this task complete

  • Can a new visitor understand the result of “Separate a support attachment from a public-facing image”?
  • Is the relevant verification evidence detail supported by platform-requested evidence and current business records?
  • Are the listing verification coordinator’s unresolved questions kept separate from the approved change?